As part of a provider management team within adult social care, you are faced with a lot of complex issues and questions. From use of resource and recruitment to optimisation. Basically, how do we create the best care service from the resources at our disposal? It is a difficult question with no fixed answers. In this article, we look at how current workflows within Residential, Nursing and LD can be supported by new digital prerequisites.
When enabling care services through acquisition of new technology, and making that vital change from paper or admin-centric systems to a digital solution at the point of care, it’s important to remember how change requires management directions and supporting structures. One of those being the Super User or IT Champion. We prefer the first term, as IT has very little to do with succeeding in “going digital”.
For care staff, so much of the success of delivering service to those who need help is focused on cohesion and careful planning. By utilising technology that can make caregiving run more smoothly, staff can shift their focus to care competencies, like collecting knowledge and sharing it with other staff members for optimal communication. After all, boosting competency in the care environment is beneficial for all people involved.
Digitisation plays an increasingly important role as a supporting tool for care staff in the chase for CQC compliance and proper quality assurance streamlining every aspect of care delivery.
Social care is looking like one of the most promising sectors with regards to leveraging the potential of digital solutions. With different luck many companies are weighing up their chances for a push in to the care sector. The timing seems just right.
Neil Eastwood, author of Saving Social Care, reflects on the emergence of recruitment and retention as the dominant themes for care providers for years to come.
In the wake of the release of CQC’s two reports, “The State of Adult Social Care” and “Celebrating Good Care, Championing Outstanding Care”, it is clear that some providers struggle to adhere to the Care standards set out by CQC. For instance, the number of residential nursing homes rated unsafe is a worrying 37%. So what can you do as a care provider?
Health + Care finished last week and we are slowly picking up on some of the notes that we made regarding digitisation of care - with a special focus on how technologies help pave the way for a better and more effective care sector.
By well-led, we mean that the leadership, management and governance of the organisation assure the delivery of high-quality, person-centred care, supports learning and innovation, and promotes an open and fair culture. In residential care, this means that management and leadership encourage and deliver an open, fair, transparent, supporting and challenging culture at all levels.