In the last ten years, there has been an increasing amount of focus on person-centred care, care tasks, documentation and rehabilitation. As a consequence, today’s care staff are spending less time socialising with the residents. This can leave care staff with a stressful feeling of not quite cutting it, and not providing the level of care to the residents that they deserve.
As part of a provider management team within adult social care, you are faced with a lot of complex issues and questions. From use of resource and recruitment to optimisation. Basically, how do we create the best care service from the resources at our disposal? It is a difficult question with no fixed answers. In this article, we look at how current workflows within Residential, Nursing and LD can be supported by new digital prerequisites.
When enabling care services through acquisition of new technology, and making that vital change from paper or admin-centric systems to a digital solution at the point of care, it’s important to remember how change requires management directions and supporting structures. One of those being the Super User or IT Champion. We prefer the first term, as IT has very little to do with succeeding in “going digital”.